Two people talking through a plan over coffee

AI automation for growing businesses

More pipeline. Less admin. Hours back for your team.

We build practical AI around the way your business already works: finding and warming up new customers, getting you recommended in AI search, and taking the repetitive work off your people. Your team stays in charge of everything that goes out.

UK-based, in Leicestershire. From owner-run firms to established manufacturers. Small business? Start here.

What we build

AI that does the legwork your team never gets to.

Each piece is scoped around one real problem in your business and built to plug into the tools you already use. Start with one, add more when it earns its place.

01

Pipeline & lead-gen engines

A steady flow of researched prospects that fit your ideal customer, so your sales team spends its time talking, not searching.

  • Target lists ranked by fit for your market
  • Buying signals with sources: new sites, launches, packaging changes
  • The right role to approach and a personalised first draft
  • Cold quotes and dormant leads brought back to life

02

Found in AI search (GEO)

Buyers increasingly ask ChatGPT, Google's AI or Perplexity for a supplier. We help make sure you're in the answer.

  • Check where you show up today, and where you don't
  • Site content and structured data that AI can read and trust
  • Listings and profiles tightened so you're easy to recommend

03

AI agents in your CRM & MIS

Already running a CRM, an MIS or your own AI agents? We build around them rather than adding another tool.

  • Leads, drafts and updates fed straight into your systems
  • No duplicate entry, fewer human errors
  • Works alongside the agents you already have

04

Quotes, admin & inbox automation

The repetitive work behind every sale gets a first pass, so your people review and approve instead of starting from blank.

  • Quote requests drafted from your own prices and rules
  • Inbox triage: your team only sees what needs them
  • Follow-ups and routine paperwork, ready to send
Talk about a pilotRunning a smaller business? See the local offer.

How we work

Prove it small. Then roll it out.

No big-bang transformation project. We start with one area, show you real output, and only scale what works.

STEP 1

Discovery

A straightforward conversation about where time and opportunity are leaking: sales, quoting, inbox, systems. We agree the one area worth tackling first.

STEP 2

Scoped pilot

A short, fixed-scope pilot on real work, such as a sample prospect list for your market. You judge it on output, not slides, before committing.

STEP 3

Roll-out

What works gets built properly into your systems and handed over with plain-English notes, then extended one area at a time.

40-second example, sound on: a quote request handled end to end. Pretend job; real ones work the same way.

People approve. Always.

AI prepares the first draft: the outreach email, the quote, the reply, the CRM update. A person on your team checks it and says yes, changes it, or bins it. Nothing reaches a customer or prospect without that sign-off.

If it isn't in your data, we flag it as missing. We'd rather ask than guess, so the output stays accurate and on-brand.

Why Hours Back

Practical, careful, and on your side.

Plain English, no jargon, and no pressure to buy more than you need.

UK-based

Based in Mountsorrel, Leicestershire. Real people you can meet for a coffee and pick up the phone to.

GDPR-aware

We work under UK GDPR, use only the access a job needs, and agree up front what data is used and where it lives.

Your existing systems

Built around your CRM, MIS, inbox and website. No rip-and-replace, nothing entered twice.

No lock-in

You own what we build and the data it uses. Scoped work, clear prices, stop when you like.

Small business? Start here

You do the job. We do the admin. You get home.

For local firms around Mountsorrel and Loughborough: the bottleneck usually isn't the job, it's the emails, quotes, invoices and missed calls behind it.

  • Missed calls and enquiries. We catch them while you stay on the tools.
  • Quotes & invoices. First pass done from your prices. You check the number, then you go home.
  • Follow-ups. Listings, reviews, “it’s ready”. Drafted. You press send.
  • Your website, found. Slow site, missing hours, invisible on Google: we tidy the basics.
  • Just your phone. If you can send a WhatsApp message, you can do this.
£175a month, from. First two weeks free to find the bottleneck, and you get the exact number before anything's agreed.
Get the evening back
Quote and after-hours message waiting on a small-business desk Phone ringing on the pass while the owner is working Workshop bench: the job stays here, the typing does not

Before you ask

The obvious questions.

Do you replace our CRM or the systems we already use?+–

No. We build around what you already run and feed leads, drafts and updates into it, so nothing gets entered twice and you're not tied to a new platform.

Does anything go out without us seeing it?+–

No. Emails, quotes and outreach are drafted for your team to approve. People stay in charge of anything that reaches a customer.

How do we start?+–

A short discovery conversation, then a scoped pilot on one area, such as a sample prospect list for your market, so you can judge it on real output before committing to a roll-out.

What about our data and GDPR?+–

We work under UK GDPR, use only the access a job needs, and agree with you up front what data is used and where it lives.

What does it cost?+–

Pilots and roll-outs are scoped and priced individually, and you get the number before anything's agreed. For small local businesses, the first two weeks are free and it's from £175 a month after that, no card taken up front.

What if it gets something wrong?+–

It will, sometimes. That's why a person signs off everything that leaves the building.

Do we need to be techy?+–

No. We handle the build and explain it in plain English. Day to day, your team reviews and approves, usually from a phone or the tools they already use.

Contact

Where's your team losing hours?

Tell us what's slowing you down, whether that's finding new customers, quoting, the inbox or the systems. We'll reply with a straight answer on whether we can help.

Call or text 01509 447392
Email nick@hoursback.org
Mountsorrel, Leicestershire · Find us on Google